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Small Business Commissioners

These people can help you:
ICA strongly supports and promotes the Small Business Commissioners across Australia. The most important role they play is in providing cheap and quick dispute mediation services for self-employed small business people. We encourage you to use their services should you have a dispute. Here’s a good story of how the SBC helped ‘George’.

The Commissioners:

Australian Small Business and Family Enterprise Ombudsman

Phone: 1300 650 460
Kate Carnell, AO



Phone: 13 87 22
Commissioner Judy O'Connell

Link for Victorian Owner-drivers

New South Wales:

Phone: 1300 795 534
Commissioner Robyn Hobbs, OAM

Summary of NSW SBC powers

South Australia:

Phone; 1800 072 722
Commissioner John Chapman

Western Australia:

Phone; 133 140
Commissioner David Eaton

Background Information

Ken Phillips explains in The Australian (July 2012) the importance of the Small Business Commissioners.

Victoria 2013: Review of Powers

ICA’s submission to the Review

NSW 2012-13: Proposed Powers

ICA's assessment of the Two Small Business Commissioner Bills proposed in NSW (February 2013)

Understanding the Small Business Commissioner's powers. ICA commentary on NSW (June 2012)

ICA submission supporting Small Business Commissioner's powers. (July 2012)

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